|
|
|
|
Call.No
|
Title
|
Publishing
|
Author
|
ISBN
|
Record.No
|
|
1
|
|
|
|
TX911.3
.F7
.W5
|
Hotel reception
|
London, [ United Kingdom ] : Edward Arnold and Co. , 1966
|
White, Paul B
|
|
503
|
|
2
|
|
|
|
TX943
.L5
|
Food and beverage service
|
London, [ United Kingdom ] : Edward Arnold and Co. , 1971
|
Lillicrap, D. R
|
|
521
|
|
3
|
|
|
|
TX911.3
.M3
.H6
|
How to promote your restaurant merchandising and advertising guidebook/By the National Restaurant Association.
|
Illinois : N. R. A , 1971
|
|
|
1323
|
|
4
|
|
|
|
TX911
.S6
|
Your future in hotel management
|
New York, [ United States ] : Arco Publishing Company, Inc , 1971
|
Sonnabend, Roger P
|
|
1354
|
|
5
|
|
|
|
TX911.3
.M3
.S7
|
Marketing in action for hotels,motels,restaurants
|
New York : Ahrens Pub. Co. , 1971
|
Stein, Bob
|
|
1597
|
|
6
|
|
|
|
TX911
.D4
|
Service compris : pratique du francais de l"hotellerie de la restauration et de la cuisine
|
Grenoble : Presses Universitaires , 1995
|
Descotes-Genon, Christiane
|
|
2576
|
|
7
|
|
|
|
TX911
.R4
|
Le francais de l'hotellerie et de la restauration
|
Vienne : CLE International , 1992
|
Renner, H
|
|
2577
|
|
8
|
|
|
|
TX913
.M5
|
The caterer's lawyer and hotelier's and restaurant's legal guide
|
London, [ United Kingdom ] : Business Books , 1976
|
Mitchell, Ewan
|
|
3641
|
|
9
|
|
|
|
TX911.3
.M3
.D6
|
Case studies in hotel management
|
London : Barrie and Jenkins , 1976
|
Doswell, Roger
|
|
3645
|
|
10
|
|
|
|
TX911.3
.E3
.R6
|
Economics for the hotel and catering industry : a basic course
|
London : Barrie and Jenkins , 1977
|
Rogers, H. Anthea
|
|
3646
|
|
11
|
|
|
|
TX911.3
.M3
C6
|
Marketing for a full house : a complete guide to profitable hotel/motel operational planning/Dewitt C. Coffman; edited by Helen Recknagel
|
Ithaca, [ United States ] : Cornell University Press , 1972
|
Coffman, C. Dewitt
|
|
5635
|
|
12
|
|
|
|
TX911.3
.M3
.D5
|
Dimensions of hospitality management : an industry performance in seven acts
|
Boston, [ United States ] : Cahners Publishing Company , 1975
|
|
|
5695
|
|
13
|
|
|
|
TX911
.M4
|
The business of hotels
|
London, [ United Kingdom ] : Heinemann Educational Books ltd , 1980
|
Medlik, S
|
|
10284
|
|
14
|
|
|
|
TX911.3
.S4
.B8
|
Hotel security management
|
New York, [ United States ] : Praeger Publishers , 1975
|
Burstein, Harvey
|
|
10686
|
|
15
|
|
|
|
TX911.3
.F5
P3
|
Catering costs and control/Grace Paige
|
London, [ United Kingdom ] : Cassell and Company Ltd. , 1977
|
Paige, Grace
|
|
11059
|
|
16
|
|
|
|
TP548
.B4
|
The spirits of hospitality : an overview of the origin history and service of alcoholic beverages
|
Michigan, [ United States ] : Educational Institute of the American Hotel and Mo , 1976
|
Bell, Donald A
|
|
11374
|
|
17
|
|
|
|
TX911.3
.M3
.V3
|
The art and science of managing hotels
|
New Jersey, [ United States ] : Hayden Book Company , 1968
|
Vallen, Jerome J.
|
|
11379
|
|
18
|
|
|
|
TX911.3
.M3
.R4
|
Readings on managing hotels/restaurants/institutions/Ahrens Series.
|
New Jersey, [ United States ] : Hayden Book Company , 1977
|
|
|
11380
|
|
19
|
|
|
|
TX911.3
.F5
.E8
|
Financing and development of commercial and resort hotels
|
New York, [ United States ] : Practicing Law Institute , 1975
|
Estroff, Stephen E
|
|
12410
|
|
20
|
|
|
|
TX719
.B6
|
Boulestin's round-the-year cookbook
|
New York, [ United States ] : Dover Publications , 1975
|
Boulestin, X. Marcel
|
|
13713
|
|
21
|
|
|
|
TX724
.S5
|
A taste of trdition : the how and why of Jewish gourmet holiday cooking/Ruth Sirkis
|
New York, [ United States ] : Jewish Telegraphy Agency , 1979
|
Sirkis, Ruth
|
|
13714
|
|
22
|
|
|
|
TX911.3
.M27
.G7
|
Hotel and motel management and operations
|
New Jersey, [ United States ] : Prentice Hall , 1980
|
Gray, William S.
|
|
16194
|
|
23
|
|
|
|
TX911.3
.M27
P6
|
Introduction to management in the hospitality industry
|
New York, [ United States ] : John Wiley and Sons , 1979
|
Powers, Thomas F.
|
|
16195
|
|
24
|
|
|
|
TX911
.B4
|
Convention mangement and service
|
Michigan, [ United States ] : Educational Institute of the American Hotel and Mo , 1978
|
Berkman, Frank W
|
|
17553
|
|
25
|
|
|
|
TX911.3
.M3
.B3
|
The basics of hotel sales and marketing
|
New York, [ United States ] : Hotel Sales Management Association International , 1981
|
|
|
17573
|
|
26
|
|
|
|
TX911.3
.P7
|
The professional host/the food service editors of CBI
|
New York, [ United States ] : Van Nostrand Reinhold Company , 1981
|
|
|
18184
|
|
27
|
|
|
|
TX911.3
.M3
C6
|
Hospitality for sale : techniques of promoting business for hospitality establishments
|
Michigan, [ United States ] : Educational Institute of the American Hotel and Mo , 1980
|
Coffman, C. Dewitt
|
|
19793
|
|
28
|
|
|
|
TX911.3
.F7
.F76
|
Front office seminar : instructor"s guide
|
Michigan, [ United States ] : Educational Institute of the American Hotel and Mo , 1982
|
|
|
19794
|
|
29
|
|
|
|
TX911.3
.F7
F76
|
Front office seminar : participants manual/Susan J. Berman
|
Michigan, [ United States ] : Educational Institute of the American Hotel and Mo , 1981
|
|
|
19800
|
|
30
|
|
|
|
TX911.3
.M3
.D6
|
Marketing and planning hotels and tourism projects
|
London, [ United Kingdom ] : Hutchinson and Company (Publishers) Limited , 1979
|
Doswell, Roger
|
|
20539
|
|
31
|
|
|
|
TX911.3
.M27
.D3
|
Supervision in the hospitality industry
|
Michigan, [ United States ] : Educational Institute of the American Hotel and Mo , 1984
|
Daschler, John P.
|
|
20938
|
|
32
|
|
|
|
TX911.3
.S4
E4
|
Security and loss prevention management/Raymond C. Ellis
|
Michigan, [ United States ] : Educational Institute of the American Hotel and Mo , 1986
|
Ellis, Raymond C.
|
|
22179
|
|
33
|
|
|
|
TX911.3
.M27
.T3
|
Profitable hotel reception
|
Great Britain, [ United Kingdom ] : Pergamon Press , 1982
|
Taylor, Derek
|
|
24043
|
|
34
|
|
|
|
TX911.3
.M3
M4
|
The business of hotels
|
Oxford, [ United Kingdom ] : Heinemann Professional Publishing , 1989
|
Medlik, S
|
|
25472
|
|
35
|
|
|
|
TX950.7
.K4
|
Professional bar manager's handbook
|
New York, [ United States ] : Van Nostrand Reinhold Company , 1991
|
Kelly, Edward M
|
|
27282
|
|
36
|
|
|
|
TX943
.I5
|
An introduction to food and beverage service skills for the hotel, catering and tourism industry
|
Dublin : CERT Training Publications , 1989
|
CERT: The State Training Agency for Hotels, Catering and Tourism in Ireland
|
|
28412
|
|
37
|
|
|
|
TX911.3
.F7
A5
|
Hotel front office : Training manual/Sudhir Andrews
|
New Delhi, [ India ] : Tata McGraw-Hill , 1982
|
Andrews, Sudhir
|
|
29541
|
|
38
|
|
|
|
TX911.3
.M27
K8
|
Personnel management in hotel and catering industry
|
New Delhi, [ India ] : Metropolitan Books , 1986
|
Kumar, H. L.
|
|
29553
|
|
39
|
|
|
|
TX911
.C5
|
Technical guide to hotel operation
|
New Delhi, [ India ] : Metropolitan Books , s.d.
|
Chakravarti, B.K
|
|
29560
|
|
40
|
|
|
|
TX911.3
.M27
S7
|
Strategic hospitality management : Theory and practice for the 1990c
|
London, [ United Kingdom ] : Cassell Educational Ltd. , 1991
|
|
|
30043
|
|
41
|
|
|
|
TX911.3
.M27
K6
|
Hospitality management : An introduction
|
London, [ United Kingdom ] : Pitman Publishing , 1994
|
Knowles, Tim
|
|
30045
|
|
42
|
|
|
|
TX911.3
.M27
I5
|
International hospitality management
|
New York, [ United States ] : John Wiley and Sons , 1992
|
|
|
30051
|
|
43
|
|
|
|
TX911.3
.M27
C3
|
Behavioural studies in hospitality management
|
London, [ United Kingdom ] : Chapman and Hall , 1995
|
Carmouche, Rita
|
|
31583
|
|
44
|
|
|
|
TX911.3
.M27
C5
|
Interpersonal skills for hospitality management/Mona Clark
|
London, [ United Kingdom ] : Chapman and Hall , 1995
|
Clark, Mona
|
041257330X
|
33197
|
|
45
|
|
|
|
TX911.3
.M27
T4
|
Strategic management : A resource-based approach fot the hospitality and tourism industries
|
London, [ United Kingdom ] : Cassell and Company Ltd. , 1994
|
Teare, Richard
|
|
33308
|
|
46
|
|
|
|
TX911
.H3
|
Careers and training in hotels, catering and tourism
|
Oxford, Boston, [ United Kingdom ] : Butterworth-Heinemann , 1994
|
Hayter, Roy
|
|
33343
|
|
47
|
|
|
|
TX911.3
.M27
J6
|
The management of hotel operations
|
London, [ United Kingdom ] : Cassell Educational Ltd. , 1989
|
Jones, Peter
|
|
33846
|
|
48
|
|
|
|
TX911.3
.M3
D6
|
Case studies in hotel management
|
London : Barrie and Rockliff , 1967
|
Doswell, Roger
|
|
34372
|
|
49
|
|
|
|
TX911.3
.M27
B6
|
Small business management : A resource-based approach for the hospitality and tourism industries
|
London, [ United Kingdom ] : Cassell and Company Ltd. , 1997
|
Boer, Andrew
|
|
35183
|
|
50
|
|
|
|
TX911.3
.P46
G6
|
Globalization strategy in the hotel industry
|
London, [ United Kingdom ] : Routledge , 1995
|
Go, Frank M
|
|
35789
|
|
51
|
|
|
|
TX911.3
.M27
K3
|
Managing front office operations
|
Michigan, [ United States ] : Educational Institute of the American Hotel and Mo , 1998
|
Kasavana, Michael L.
|
|
40023
|
|
52
|
|
|
|
TX911.3
.F75
A2
|
Front office : procedures, social skills, yield and management
|
Oxford, Boston, [ United Kingdom ] : Butterworth-Heinemann , 1999
|
Abbott, Peter
|
|
42170
|
|
53
|
|
|
|
TX911.3
.P46
D4
|
Developing hospitality properties and facilities
|
Oxford, Boston, [ United Kingdom ] : Butterworth-Heinemann , 2000
|
|
|
42173
|
|
54
|
|
|
|
TX911.3
.F75
C6
|
Case studies in front office management
|
Michigan, [ United States ] : Educational Institute of the American Hotel and Lo , 2003
|
Comen, Todd
|
|
44400
|
|
55
|
|
|
|
TX911.3
.M27
H6
|
Hotel management and operations
|
New York, [ United States ] : John Wiley and Sons , 2002
|
|
|
44401
|
|
56
|
|
|
|
VHSG:
413
|
Front Office: Guest Relations
|
|
|
|
75018
|
|
57
|
|
|
|
VHSG:
414
|
Front Office: Handling Guest Complaints
|
|
|
|
75019
|
|
58
|
|
|
|
VHSG:
415
|
Front Office: Upselling And Suggestive Selling
|
|
|
|
75020
|
|
59
|
|
|
|
VHSG:
417
|
Yield Management: Forecasting
|
|
|
|
75022
|
|
60
|
|
|
|
VHSG:
418
|
Yield Management: Strategies And Tactics
|
|
|
|
75023
|
|
61
|
|
|
|
VHSG:
419
|
Handling Reservations Properly
|
|
|
|
75024
|
|
62
|
|
|
|
VHSG:
420
|
Providing Professional Bell Service
|
|
|
|
75025
|
|
63
|
|
|
|
VHSG:
421
|
Housekeeping: Communications And Motivation.
|
|
|
|
75026
|
|
64
|
|
|
|
VHSG:
422
|
Housekeeping: Professional Guestroom Cleaning
|
|
|
|
75027
|
|
65
|
|
|
|
VHSG:
423
|
Sanitation: Conquering Kitchen Germs
|
|
|
|
75028
|
|
66
|
|
|
|
VHSG:
424
|
Professional Dining Room Service: Part I - Greeting Guests & Taking the Order
|
|
|
|
75029
|
|
67
|
|
|
|
VHSG:
425
|
Professional Dining Room Service: Part II - Serving Meal & Ending The Meal
|
|
|
|
75030
|
|
68
|
|
|
|
VHSG:
426
|
Train The Trainer: Preparing Ror Training
|
|
|
|
75031
|
|
69
|
|
|
|
VHSG:
427
|
Train The Trainer: Leading Group Training
|
|
|
|
75032
|
|
70
|
|
|
|
VHSG:
428
|
Train The Trainer: Leading One-On-One Training
|
|
|
|
75033
|
|
71
|
|
|
|
VHSG:
429
|
Creative Recruiting
|
|
|
|
75034
|
|
72
|
|
|
|
VHSG:
430
|
Effective Interviewing
|
|
|
|
75035
|
|
73
|
|
|
|
VHSG:
431
|
Security: Employee Awareness and Problem Prevention
|
|
|
|
75036
|
|
74
|
|
|
|
VHSG:
432
|
Security: Key Control and Guest Privacy
|
|
|
|
75037
|
|
75
|
|
|
|
VHSG:
433
|
Security: Protecting Your Property And Guest
|
|
|
|
75038
|
|
76
|
|
|
|
VHSG:
434
|
Security: Handling Disturbances
|
|
|
|
75039
|
|
77
|
|
|
|
VHSG:
435
|
Planning For Emergencies
|
|
|
|
75040
|
|
78
|
|
|
|
VHSG:
436
|
Hotel Security On Trial
|
|
|
|
75041
|
|
79
|
|
|
|
VHSG:
437
|
Hospitality Sales: Preparing For The Sale
|
|
|
|
75042
|
|
80
|
|
|
|
VHSG:
438
|
Hospitality Sales: Making The Sales Call
|
|
|
|
75043
|
|
81
|
|
|
|
VHSG:
439
|
Hospitality Sales: Overcoming Objection
|
|
|
|
75044
|
|
82
|
|
|
|
VHSG:
440
|
Hospitality Sales: Closing The Sale
|
|
|
|
75045
|
|
83
|
|
|
|
VHSG:
441
|
Putting The Guest First
|
|
|
|
75046
|
|
84
|
|
|
|
VHSG:
442
|
Building A Professional Team
|
|
|
|
75047
|
|
85
|
|
|
|
VHSG:
443
|
Spirit Of The Hospitality: The Hospitality Professional
|
|
|
|
75048
|
|
86
|
|
|
|
VHSG:
444
|
Spirit Of The Hospitality: Essentials Of Hospitality
|
|
|
|
75049
|
|
87
|
|
|
|
VHSG:
445
|
Getting Results Through Human Resources: Supervising For The Maximum Results
|
|
|
|
75050
|
|
88
|
|
|
|
VHSG:
446
|
Getting Results Through Human Resources: Developing Results Oriented Employees
|
|
|
|
75051
|
|
89
|
|
|
|
VHSG:
447
|
Getting Results Through Human Resources: Hiring Results Oriented Employees
|
|
|
|
75052
|
|
90
|
|
|
|
VHSG:
448
|
Getting Results Through Human Resources: Identifying Desired Results
|
|
|
|
75053
|
|
91
|
|
|
|
VHSG:
449
|
Foodcraft: Part 1
|
|
|
|
75054
|
|
92
|
|
|
|
VHSG:
450
|
Foodcraft: Part 2
|
|
|
|
75055
|
|
93
|
|
|
|
VHSG:
451
|
Kitchen Knives: Safe And Efficient Use
|
|
|
|
75056
|
|
94
|
|
|
|
VHSG:
452
|
Care And Cleaning Of The Kitchen Equipment
|
|
|
|
75057
|
|
95
|
|
|
|
VHSG:
453
|
Soup Preparation
|
|
|
|
75058
|
|
96
|
|
|
|
VHSG:
454
|
Learning Some Cooking
|
|
|
|
75059
|
|
97
|
|
|
|
VHSG:
484
|
Catering
|
|
|
|
75089
|
|
98
|
|
|
|
VHSG:
504
|
Cleaning The Bathroom
|
|
|
|
75109
|
|
99
|
|
|
|
VHSG:
511
|
Hotel Fire Safety
|
|
|
|
75116
|
|
100
|
|
|
|
VHSG:
534
|
Sandwich Preparation and Presentation
|
|
|
|
75139
|